Visionet is the go-to partner for omni-channel & Salesforce Commerce Cloud development for Mattress Firm

Client

MattressFirm

Services
  • Program Management
  • Creative Design & Usability
  • eCommerce Architecture & Design
  • Development
  • Implementation Support
  • Omni-channel Enablement
Technologies

Salesforce Commerce Cloud (Demandware), Microsoft Dynamics AX and Visionet CommerceLink

Industry

Large Omni-channel Retail

Mattress Firm, America’s largest specialty mattress retailer, aims to be a different kind of mattress retailer – focused on creating a unique customer experience with a large selection of high-quality bedding products, competitive pricing, and knowledgeable, well-trained sales associates.

Mattress Firm reached out to Visionet for assistance with staying ahead of their competitors by enhancing their customer experience. They wanted a scalable solution that would help them increase traffic, conversion, and operational visibility, and deliver a consistent brand experience, both online and offline.

Visionet helped Mattress Firm launch cross-channel features including quote, wish list, available to promise, and buy online, pick up in-store (BOPIS), and assisted in the launch of additional brands on a master architecture to ensure rapid time to market.

Visionet’s integration solution for Salesforce Commerce Cloud and Dynamics AX has simplified our retail order management.

Jonathan Sider

CIO

Mattress Firm

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